Access To Protected Health Information

The Bronx RHIO will facilitate the access of patients and their Personal Representatives to the patients’ Protected Health Information maintained by the Bronx RHIO through one of the following mechanisms:  (a) through its own web-based portal or through Participants’ web-based portals; (b) through a web-based portal established by or maintained by a third party on behalf of a patient, including a Patient App, provided that the requirements related to disclosures to third parties set forth in Section C below are met; (c) by providing a paper or electronic copy of information maintained about the patient by the Bronx RHIO or (d) through any other mechanism requested by the patient (provided that the Bronx RHIO need not provide the Protected Health Information via the requested mechanism if applicable law, including the Information Blocking Rules, permit the Bronx RHIO to use an alternative mechanism. Each patient has the right to indicate the scope of the Protected Health Information and which of these mechanisms offered he or she prefers to utilize to obtain access to his or her information, and the Bronx RHIO will make best efforts to abide by the patient’s request unless applicable law (including the patient access provisions under the HIPAA Privacy Rule or the requirement for the “content and manner” Exception or another Exception to the Information Blocking Rules) permit or require the Bronx RHIO to limit the scope and form of the Protected Health Information provided to the patient. For more information on the sharing of Protected Health Information see our Fact Sheet. The Bronx RHIO will only facilitate such access after confirming the identity of the patient or the patient’s Personal Representative through adequate identity verification procedures. To request access please contact the Bronx RHIO at information@bronxrhio.org  and please complete the Patient Identification Verification form.